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Almost three Canadians out of four believe a cashless grocery store is discriminatory towards the unbanked and/or underbanked, new report suggests

HALIFAX, NS. (February 2, 2023) – The grocery experience is more cashless as the digital banking system impacts all aspects of our economy. A cashless economy is one in which most transactions are conducted without the use of physical money, such as cash or coins. Instead, transactions are completed using electronic forms of payment, such as credit cards, debit cards, and digital wallets. In a cashless economy, electronic payments are dominant and cash is used infrequently or not at all. In fact, more and more Canadians are living without ever using cash. Credit and monetary transactions in grocery stores can be a little different. Food is essential to life. But a cashless economy is not about convenience. It also has some perceived risks for consumers.

Media Contacts:

Dr. Sylvain Charlebois, Director Agri-Food Analytics Lab,
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sylvain.charlebois@dal.ca

Janet Music, Research Program Coordinator
Agri-Food Analytics Lab,
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janet.music@dal.ca

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