CPE Policies
Course cancellation policy
We reserve the right to cancel any course due to insufficient registration or circumstances beyond our control. In the event of a cancellation, refunds will be issued in a timely manner.
Registration withdrawal policy
Lecture courses - virtual sessions
There is no withdrawal fee for withdrawals before the seven days leading up to the course or before the early bird date, whichever comes first.
There is a withdrawal fee of 50% of the cost of the course, up to a maximum of $50, for withdrawals within the seven days leading up to the course or after the early bird date, whichever comes first.
Lecture courses: in-person
There is no withdrawal fee for withdrawals before the early bird date.
There is a withdrawal fee of 50% of the cost of the course, up to a maximum of $50, for withdrawals after the early bird date.
Hands-on and certification courses - virtual and in-person
All hands-on and certification courses are subject to a $100 processing fee for withdrawals before the 21 days leading up to the course or before the early bird date, whichever comes first.
No refund will be issued for withdrawals within 21 days leading up to the course or after the early bird date, whichever comes first.
Photography policy
Occasionally a photographer may be present at courses and take photographs of instructors and attendees for marketing and advertising purposes. Participants who do not wish to be photographed should inform a Continuing Dental Education staff member.